|
2.3.4. Programme Strategy
What DR should stand for in the future:
- As competition made clear some time ago, there is no such thing as channel loyalty: listeners (and viewers) are selective. They select their way in and out of DR's programmes, depending on whether the competition's programmes are more attractive in form and content.
- Therefore, at DR, in both programme planing and subsequent critical review, the employees, the Board and Management must always ask themselves whether they sufficiently live up to the main obligation of a public service institution like DR: to serve the entire population and be the most important source of satisfying Danes' expectations to be enlivened, enlightened and enriched through radio (and TV).
- It is barren and uninspiring for employees if DR goes on the defensive and only cry that 'DR refuse to run after viewer ratings' because it is a public institution and therefore - understood - it is too good to busy itself with the needs and interests of all listeners (and viewers).
- If listeners (and viewers) over a broad front prefer what others have on offer, DR must critically analyse whether it is itself which do not understand how to meet the needs and interests of the public. DR must go on the offensive and change its programme selection in form and content, as well as its programme composition, so that listener (and viewer) ratings and evaluations of the individual programmes reflect that DR is the most important element in the Danish media selection, that DR stands for quality and that DR is 'the best'.
This means:
- that DR should seek renewal in the form and content of its programmes;
- that DR should systematically define the target group for the individual programmes and evaluate the media research results;
- that in DR's programme editing, the Corporation must be on the offensive and controlled solely by the goal to be 'the best' in every programme range;
- that DR must be correspondingly on the offensive in its 'marketing', not least in its own media.
In terms of radio, DR must try effectively to utilise all three radio channels daily from 6.00 a.m. to midnight, as well as P 3 round the clock. The objective is to offer three qualified choices to all listeners all over the country. Radio must intensify its variety by utilising DR's nine regional radio stations in its combined programming to a greater extent. Thus, radio should not only sharpen its public service function through the form and content of its programming, but also through the variety of its geographic sources.
Note:
- Danmarks Radio has already broadcast in 1995 its first experimental two digital radio programmes, received only by some 30 experts, travelling in the Copenhagen area in a specially equipped bus. The transmission was a success, so that Danmark Radio's Board decided to gradually introduce this year digital broadcasting. Of course this is made taking into consideration some factors: that the receivers must be imported, that they are very expensive and that, as a consequence, people are and will remain for some time circumspect to buy them.
- Danmarks Radio also studies now the implementing from 1997 of a new "journalist working place". It will be formed in principle of a competitive multimedia personal computer, connected to a simple user interface, a DAT (Digital Audio Tape) system, an analogue tape and a telephone. The PC will form with other similar computers a so called "Network Based News - HD System". In this system it is possible to connect a "cubicle unit" (formed of a PC, a DAT, an analogue tape, an HD news-system, a complex user interface and an input line connected to all existing sources of information available in a modern radio station), and a "continuity unit" (formed of an HD news-system, a simple PC and an 'on air' user interface - usable in the broadcasting studio). This network may be amplified as much as it is necessary, to include for instance all DR's Regional radio stations.
DR is facing further revolutionary changes
- As one can notice, DR has kept up with developments in the media field, but this is the first time the Corporation has looked ten years ahead and assessed its own situation, with the purpose of preserving its position as Denmark's largest media enterprise and cultural communicator.
- The results of the efforts of the Project Group on DR's future were presented as a report: "Danmarks Radio 1995-2005". The report is not a plan as such, but an overview of DR's situation now and in the years to come. The main emphasis has been on formulating a philosophy which will now form the background for the long-term plan to ensure DR's future.
- The philosophy has been formulated thus: "In order to reinforce citizens' capacity to act in a democratic society DR must be a broadcasting organisation that, dependent on the wishes and needs of the entire population but independent of economic and political interests, increases the options available compared to market-determined radio (and TV), with special emphasis on what is Danish."
Staff reductions, rationalisation and reorganization:
- The final DR plan leading to the year 2005 was drawn in the spring of 1995. DR's Board has made a number of decisions on the basis of the report and these decisions were implemented. One of them was to release funds for more programme production through staff reductions, rationalisation and reorganization. One expected consequence was that DR said 'good bye' to somewhere between 100 and 200 members of its staff.
- It is DR's assessment that it cannot expect political support for increases in the licence fee in the next few years. In consequence all the proposed changes and expansions must take place within the limits of current license income. This presupposes a strategy based partly on reducing fixed costs - including salaries - and partly on placing productions out of house where this is expedient.
This will be implemented immediately for radio broadcasting:
- Danmarks Radio should have four national radio programmes (it now has three);
- The DR's Board has made it clear that the radio programme to which the nine radio regions of Denmark supply material (The Denmark Programme) should be more of each region's own programme;
- Satellite technology will be employed, and trials will be implemented with DAB (Digital Audio Broadcasting) in the Copenhagen Area.
- Funds will be released for increased programme production by rationalization and staff reduction.
From production operation to broadcasting operation:
- The background to these radical decisions at DR is of course the competitive situation. DR's counter-move is a shift in concept:
- from being a production operation that broadcasts, DR is changing concept to a broadcasting operation which also produces;
- DR will take a step closer to its listeners (and viewers) by taking as its point of departure the way they experience DR's programmes;
- At the same time DR promises listeners (and viewers) genuine influence on programme activities through dialogue.
The change in concept will be felt throughout the Corporation, not only in programme policy. Obscure chains of command must be remedied - the report points out that in the future the joint product for which the staff are responsible will be more important to them than their professional or trade union fellowship. This raises the issue of changes to the joint consultative structure, collective agreements, salaries and terms of employment. A completely new personnel policy may also be required.
|